speakesy.club/support · support@speakesy.club
Welcome to The Speakesy Club support page. If you have a question, issue, or concern about your account, membership, payment, content, or safety, you're in the right place. Read the relevant section below or contact us directly — we're here to help.
For most issues, email is the fastest way to reach us. Include your registered email address or mobile number, your Speakesy username, and a short description of the issue so we can help you quickly.
We aim to respond to all support emails within 1–2 business days. Safety and child-protection reports are treated as urgent and escalated immediately.
Try the following:
If you still cannot access your account, email support@speakesy.club with your registered email or mobile number and your Speakesy username.
Go to Settings → Manage Your Account → Edit Profile. If you are unable to update from the app, email hello@speakesy.club and we will assist you.
You can request account deletion from Settings → Manage Your Account → Delete Account. Please review your active memberships and pending transactions before deleting. Account deletion is subject to our Account Deletion Policy. If you are unable to delete from the app, email hello@speakesy.club with your registered details and a deletion request.
If your account has been restricted for a policy violation or safety review, email hello@speakesy.club with your Speakesy username and a description of the issue. We will provide the reason for the restriction where we are able to and review your case.
Open the creator's club page on The Speakesy Club, choose the membership tier you want (Access, Inner Circle, or Founding Member), and complete payment through the app. You get immediate access once payment is confirmed.
Go to Settings → My Memberships → select the active membership → Cancel. Cancellation stops future renewals. You keep access until the end of your paid period. Cancellation does not automatically issue a refund for the current period.
If you cancelled through the app but are still seeing charges, it's possible your subscription was purchased through an app store (Google Play or Apple App Store) and needs to be cancelled directly there. Check your app store subscriptions. If the issue persists, email hello@speakesy.club with your transaction details.
Check that your membership is still active under Settings → My Memberships. If it shows as active but content is not loading:
If the problem continues, email support@speakesy.club with your username, the creator's name, and a description of what you see.
Response times may be longer during high-volume periods. We will always acknowledge your request and keep you updated.
For full details on how The Speakesy Club operates, refer to our policy documents:
All policies are available at speakesy.club
If your issue isn't covered above, reach out directly. We're here.